Strong communication is the foundation of teamwork, especially for night-shift employees who rely on messages and handoffs to stay connected. In this segment, HR expert Carrie Nelson, Ph.D., explains how professional communication builds trust, prevents misunderstandings, and keeps operations running smoothly across shifts and time zones. She outlines key habits such as choosing the right communication channel, staying respectful and clear, and maintaining an even tone even when tired. This segment helps night-shift professionals communicate intentionally and confidently, whether in person or online.
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So why does communication matter?
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Communication is important in all
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positions, but especially when it comes
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to connecting day and night teams. For
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night workers is often the main bridge
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between shifts.
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Professional communication builds trust
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and reliability,
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prevents misunderstandings,
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and keeps operations running smoothly.
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It could be across time zones or shifts.
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A tip, when most of your communication
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happens by email, Slack, or notes,
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clarity matters more than volume.
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Okay, let's go to professional
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communication basics.
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Professional communication means being
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clear, respectful, and intentional.
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Key habits include listening actively,
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shaking your head yes when someone's
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talking, responding thoughtfully to what
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they've said,
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choosing the right method of
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communication. Sometimes it might be an
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email, an in-person chat, a call, or a
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note. You know, be aware of what's the
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most appropriate thing and what other
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people are doing at the company. Every
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company is different. Avoid slaying,
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sarcasm, or emotional language. and
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proofread before sending. Tone reads
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stronger in writing.
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Tip: If you're tired,
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reread messages before sending or think
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about what you want to say in person. A
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rushed or emotional tone can come across
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sharper than intended.
