Every interview is a two-way conversation, and preparation is key on both sides. In this segment, HR expert Carrie Nelson, Ph.D., explains how to anticipate the questions you’ll likely face and craft authentic, experience-based answers that reflect your strengths. She also highlights the importance of preparing thoughtful questions for your interviewer, showing genuine curiosity about the company’s culture, expectations, and night-shift operations. With insights on behavioral questions, professional communication, and AI-assisted preparation tools, this segment helps job seekers approach interviews with confidence and clarity.
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So common interview questions, let me
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start with you can use AI to your
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advantage on this. You can copy and
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paste the entire job description into an
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AI like a chat GPT and say give me 10
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common interview questions for this this
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particular job can be very helpful. You
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know in general they may say things like
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tell me about yourself and you need to
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be ready to answer that. Typically, you
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want to talk about yourself as it
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relates to the position. You know, what
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are your strengths and areas of growth?
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They might not just want to know about
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your strengths and what you do well.
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They want to know what has challenged
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you in the past and how have you
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overcome those challenges. Uh why do you
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want to work here? This is where your
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research will really come in handy.
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Explain why you're passionate and
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excited to be there. Don't say give
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answers like the pay or the benefits.
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you want it to be your passion for their
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business. They might also ask, describe
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a time you solved a problem at work. You
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know, think about some of the great
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things you've done in the past, projects
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you've worked on, customers you've
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helped, depending on your position,
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maybe your previous performance
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evaluations, what kinds of things did
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your supervisors tell you during those
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performance evaluations. Uh those might
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be things that you want to highlight.
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A tip, practice clear, honest answers
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with real examples from your experience.
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Don't worry if you need to take a minute
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to think. Say, "Let me think about that
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for a minute." Because coming up with an
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authentic example is going to be much
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better than giving them a textbook
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answer or telling them what they want to
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say, what they want to hear. Uh, often
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they know when you're doing that. So,
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you really want to be be yourself, be
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authentic.
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They might also ask interview questions,
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uh, behavioral questions. So, uh, could
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be, "Tell me about a time when, tell me
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about a time when you dealt with a
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difficult customer. Tell me about a time
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you've solved multiple problems at
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once." You know, they might say, "Tell
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me a time when there was someone in
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front of you and phones ringing, someone
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knocking at the door. What did you do?"
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So, be prepared for those types of
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questions. Um, they might say, "Give me
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an example. Give me an example of your
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teamwork skills." I think that's even
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harder. Give me an example of your
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customer service ability or problem
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solving ability. So things like that.
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Think of think now how you would answer
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that. You know, be prepared. Tip: Share
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examples that show reliability, problem
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solving, and independence. These are
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particular strengths of night shift
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workers.
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Now your questions. What are your
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questions to ask them? Again, you can
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use AI for this. You can put the whole
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job description into a check GPT or
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other AI and say, "What are thoughtful
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questions I could ask the employer when
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I interview for this position?" They'll
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be amazed. Uh, some things you might
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want to ask is, "What does a typical
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night shift look like here?" Uh, how is
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performance measured? What qualities
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make someone successful here? This also
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gives you great tips on how to be
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successful. Uh, what's the handoff
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process between shifts to insert ensure
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smooth communication? person
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interviewing you. Some of the people
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interviewing you might not be on that
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shift. So, you want to hear how how they
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interpret things. Uh, and you'd also
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want to say what are the next steps in
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the process so you understand what's
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happening.
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A tip, say questions about time off or
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benefits or things that benefit you more
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towards the end, either at the end of an
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interview or if there's going to be a
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second or third interview. I recommend
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you save those types of questions till
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the very end. In the beginning, you
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really want to show your interest in the
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company and not what you get out of the
